AI agents for chat and phone · Sweden
Someone writes after closing. Someone calls while you’re busy with another customer. Someone has three questions left before they dare to book. Scalient’s AI agents answer immediately, around the clock, capture the enquiry and hand it to you.
Where the enquiries go
A business that has been around for a while has earned its customers — reviews, years in the trade, people passing your name on. The questions and the calls arrive on their own. The only question is what meets them when they do.
Questions and problems turn up in the evening and at the weekend. You’re closed. Whoever finds you at 9:47pm has nobody to talk to — and looks elsewhere tomorrow.
You’re already helping someone else. The call goes through to voicemail, and most people leave no message. You never find out what it was about.
The visitor wants to know the price, the wait and whether you even do that kind of job. With no answer right away, they move to the next business on the list — the one that answers.
None of those three is a marketing problem. You don’t need more visitors — you need to stop losing the ones you already have.
The AI chat agent
It answers what is actually asked, around the clock, from information you approved. Want to hear how it sounds — talk to our own agent in the corner.
Evenings, weekends, public holidays. The question gets answered when it’s asked, not on the next working day.
Price list, services, opening hours and terms come from material you supplied and signed off. Nothing else.
It doesn’t negotiate prices, promises no discounts or guarantees and gives no advice beyond what you approved. That is always handed to you.
Typos, missing spaces, two questions in one message. It still lands on the right answer — and switches language with the visitor.
Name, phone number and case are collected and passed to you. An anonymous visitor becomes a concrete enquiry.
If the answer isn’t there it says so outright, adds the question to the case and hands over to a human. It never guesses.
Change a price or an opening hour and we update the material, so the answer follows. You never have to go into the agent yourselves.
The AI phone agent
A missed call leaves almost no trace. You can see that the phone rang — not who it was, what it was about, or what the deal would have been worth. The phone agent answers instead of the voicemail, finds out what the caller needs and passes the case to you.
An ordinary week in the call log
None of them exist in any system. None of them necessarily get in touch again.
Try it for real
This is the same agent that answers when someone calls. Not a recording — she listens, answers, and can book a time. Swedish or English, she switches on her own.
Your browser will ask for the microphone. Nothing is recorded.
Rather book a time instead? Book 15 minutes
This is what reaches you afterwards
The summary goes wherever you want it — email, SMS or your own system. The agent books nothing itself: you take the next step.
Work samples
Both agents are standing on this page, and you need no meeting to watch them work. The chat sits in the corner. The voice answers when you press the button further up. Scalient is new and has no long client list to lean on — this is the proof instead: the same build you get, with your material in place of ours.
Answers from material you approved yourself rather than guessing, tolerates typos, switches between Swedish and English mid-conversation, and captures the case with a name and number. Built in Scalient’s own design — not a stock widget in someone else’s colours.
Open the chatA real call, straight in the browser — the “Call Alva” button further up. She speaks natural Swedish, answers on pricing and terms from the same approved material, books a slot in the calendar while you talk, and never promises a callback she cannot keep.
Call AlvaThat was built on our own material. Want to see the same thing on yours?
Book 15 minutesHow it works
No part of the work happens behind a closed door. You approve both the information the agent is built on and the way it answers.
We go through how you handle incoming questions, web traffic and phone calls today — and where they actually get lost.
Services, price list, opening hours, common questions and your rules for urgent cases are collected. The agent is built on what you approved, nothing else.
You test the agent yourselves before it meets a customer. If something sounds wrong, we fix it before launch.
It’s installed in the right channel — on the site or on the number — and incoming enquiries are routed on by the flow we agreed.
We watch how the agent is actually used, go through the conversations and fix the problems that turn up.
Are we a fit
It saves us both a call. Read the two columns and decide for yourselves — get in touch if the left one is you.
If the right column fits better, that’s not an insult — it just means you’d be paying us for the wrong thing.
Recognise yourselves? Then the next step is a fifteen-minute call, not a quote.
Book 15 minutesWho you’re talking to
Scalient is run by Khalid Abdulle Jame. There is no sales department, no project manager and nobody who hands your build to someone else once the contract is signed. You have the same contact the whole way through.
The work is done remotely and your business does not have to be in any particular city. What is needed is your own information: services, price list, opening hours and your rules for how urgent cases should be handled.
We would rather say "we don’t know" than guess. That goes for us, and it is the same rule we build into the agents — especially when it comes to prices and promises.
Khalid Abdulle Jame
Scalient
Services & pricing
The prices are on the page so you don’t have to book a call just to find out whether this is worth your time. The setup fee pays for the build: configuration, tailoring, testing and implementation. The monthly fee pays for the service to keep working. All amounts exclude VAT.
The setup fee pays for building, configuring, tailoring, testing and implementing the agent. The monthly fee is mandatory for as long as you use the system and covers operation, AI usage within the package limits, maintenance, support and minor ongoing updates. Scalient Voice and Scalient Reception include up to 500 call minutes per month — additional phone usage is billed separately at an agreed per-minute cost.
Frequently asked
What the system can do and — just as important — what it cannot. If the answer is here, you don’t need a meeting to get it.
Next step
In 15 minutes we go through the questions and calls you get today, what can be automated, and what still has to go to a human. If you want nothing afterwards, that is entirely fine.